Help in your own home
Your chair.
Your kettle.
Your pace.
It’s easier to explain “the thing the TV does” when the TV is right there. We come to where you use your technology, sit alongside you and work through the part that’s been getting in the way.
Tell us what’s frustrating you →
A familiar place to find your feet
Less to juggle.
More room to ask.
No packing up the laptop, remembering which cable goes where or trying to recreate the problem at a shop counter. We work with your own Wi-Fi, your own screens and the way things are arranged in your home.
You can settle in where you feel comfortable, ask a question again and try the steps yourself while someone is beside you. We focus on what you want to do—call family, print a form, watch your programme—rather than filling the visit with jargon.
What a visit feels like
A conversation, a little practice and a useful next step.
- 01
Start with what matters to you
Tell us what’s bothering you and what you’d love to be able to do. We check the agreed job and price together.
- 02
Work through it together
We explain the changes in everyday language. Your devices and accounts stay under your control.
- 03
Have a go yourself
We leave room within the booked session for questions and practice. We can repeat the useful bits, one step at a time.
- 04
Keep something to come back to
Your package may include large-print notes, a picture guide or a visual playbook. We choose the format around your task and the listed inclusions.
Take a look at example guides →
Before we arrive
Your device, charger and the problem you want help with are a good start. Have any account access you already know available; you enter passwords yourself. A trusted family member is welcome if you would like them there.
We focus on Adelaide’s northern and western suburbs, including Salisbury, Port Adelaide and Woodville. Tell us your suburb so we can confirm the visit is available before booking.