Safety & security

For the “is this real, or is it a scam?” moments. We tidy the digital clutter, turn down the nuisance calls and leave you with a clearer plan for what to trust—and what to leave alone.

A lovely fit for: Seniors, retirees and families in Adelaide’s northern and western suburbs.

• A proper device tidy-upDevice performance checks, unwanted pop-up and app removal on up to two phones, tablets or computers.
• A quieter phoneCall-filtering setup so unknown callers can go to voicemail without ringing, where your phone and provider support it. We check the trade-offs for calls you do want.
• A trusted way back inSet up supported recovery contacts or recovery options with a trusted family member, with your permission.
• Find the sneaky subscriptionsReview recurring app charges together and help cancel the unwanted ones you authorise.
• Your fridge-side safety reminderA laminated, large-print “What NOT to Click” cheat sheet to keep beside the kettle—or on the fridge.

No setup can prevent every scam. We help you understand warning signs, improve settings and make more informed choices.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your complimentary check covers: one suspicious text, email or website link, checked by phone or remote appointment. We explain the warning signs and safe next steps. Account investigations, incident response and recovery are separate jobs.

A booked second look, a plain-English explanation and another chance to practise spotting the warning signs. Build a habit of pausing and checking, with someone patient beside you.

• We look at the suspicious message or screen together and explain the warning signs.
• Appointment-based help; not an instant-response or round-the-clock monitoring service.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Set up one encrypted password manager or encrypted digital ledger on one primary device, add up to ten existing accessible logins, and practise finding and saving a login. You choose and enter the master password, with a recovery plan you control. Password-manager subscriptions, account recovery and large migrations are separate.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Configure the account provider’s supported verification method for up to two existing accounts using one primary phone. This may be app approval, an authenticator, passkey or SMS where offered. Review supported recovery options and practise logging in. You enter credentials and approve prompts; we do not switch off required protection. Bank/provider recovery and guarantees against future lockouts are outside scope.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Review one device’s operating-system/browser updates, security-software status, browser extensions, certificate warnings and genuine bank website/app access. Check supported login protection together and provide a dated report of checks, actions and outstanding items. You control banking sign-ins; we do not make transactions. The report is an independent device check, not a bank-approved certificate, malware clearance or guarantee that banking is safe. Major repairs and incident response are separate.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Tidy one accessible mailbox with your approval: unsubscribe from up to ten verified promotional mailing lists, mark/block suspicious spam, and create up to three folders or rules for important mail. Review changes before bulk moving or deleting. Account recovery and full historical-mail migration are separate.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your free inclusion covers: one blank branded, writable Emergency ID wallet card, filled in together during a visit using only the information you choose. Add your emergency contact and, if you wish, doctor details or medical notes. With permission, we also check the emergency contact on your phone at every visit and help set up supported lock-screen emergency information. Anyone holding the card or accessing displayed details may see them. Only generic blank artwork is sent for printing; your completed details are not sent to a card supplier or entered in the website form. This is a contact aid, not an official medical certificate or emergency-response service.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.