Quick fixes

Your fixed-price job covers: One specific software or settings problem on one device, handled remotely where suitable.

The email that stopped arriving. The setting that seems to have vanished. A booked remote session helps you tackle one specific frustration without turning it into a whole afternoon of worry.

• Tell us the device and the problem; we check whether remote support is a good fit.
• We focus on one problem and explain the steps as we go.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Set up or organise up to three existing streaming services on one compatible Smart TV or streaming device, such as Chromecast where supported. Use your accounts, organise favourites/channel shortcuts where available, test playback and leave a simple picture guide. Devices, subscriptions, new aerials and account recovery are separate.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: A routine check of up to two devices: available updates, existing backup status and notification settings. Repairs, new transfers and account recovery are separate.

A planned return visit for updates, backup checks, notification clutter and those “while you’re here…” questions. A little care for the devices you rely on, with clear explanations you can use afterwards.

• Choose the devices and priorities together before the appointment.
• Book when you need it; no automatic subscription or ongoing plan is created.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.

Your fixed-price job covers: Connect or troubleshoot one compatible wireless printer/scanner on your existing Wi-Fi, install the appropriate drivers/app on up to two computers/phones, and test printing and supported scanning. You supply working ink/toner and paper. Physical repairs, parts, unsupported scanner features and network rebuilds are separate.

Free phone emergency-contact settings check on every visit. You can also choose a free write-in wallet card, filled in together with only the information you want to share. These are contact aids, not monitoring or an emergency-response service.

Work outside the listed scope will increase charges. We’ll explain the extra cost and get your approval before proceeding.