Services

Practical help for the technology you use every day.

We troubleshoot, set things up, make them safer and show you how they work—without jargon or judgement.

Phones and tablets

  • New device setup and transfers
  • Email, photos and video calls
  • Apps and accessibility settings
  • Simple lessons using your device

Computers and printers

  • Computer setup and updates
  • Accounts, files and backups
  • Printer and scanner setup
  • Everyday troubleshooting

Wi-Fi and home technology

  • Wi-Fi setup and coverage
  • Smart TVs and streaming
  • Speakers and connected devices
  • Making devices work together

Online safety

  • Password and account security
  • Privacy settings
  • Backups and recovery planning
  • Scam awareness and practical checks

One-to-one lessons

  • Patient, plain-English guidance
  • Your questions, at your pace
  • Written notes where useful
  • In-home or remote sessions

Staying connected

  • Video calling and messaging
  • Photo sharing
  • Family account setup
  • Accessibility and ease-of-use tweaks

Not sure what kind of help you need?

Describe the problem in your own words. We’ll work out the sensible next step.

Tell us what’s happening